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Hanover Direct Subsiadary, Keystone Internet Services Signs Multi-Year Agreement With Camdens, Inc. WEEHAWKEN, NJ – June 27, 2000 – Hanover Direct, Inc. (AMEX: HNV) announced today that Camdens, Inc. (http://www.camdens.com) has entered into a contractual agreement with Keystone Internet Services, the Company’s e-commerce services provider. Keystone will provide merchandise fulfillment services for Camdens, the leading business-to-business Company delivering end-to-end executive gift, reward, recognition and incentive solutions. Under the terms of the agreement, Keystone will provide merchandise fulfillment services including receiving and warehousing of product; picking, packing, processing and shipping; and special processing/handling programs. Camdens will become a premier tenant in Keystone’s 700,000 square-foot state-of-the-art warehouse facility in Maumelle, Arkansas. In addition to providing distinctive, often customized merchandise, Camdens offers online gift giving program administration tools as well as highly personalized account management services. Additional services include email notification and delivery as well as Recipient's Choice™ technology, a feature pioneered by Camdens which enables Recipients to select a gift from a virtual gift basket created by the Sender. "The addition of Camdens to Keystone’s client roster demonstrates our ability to deliver the 'white-glove' fulfillment services expected by the corporate customer," stated Rakesh K. Kaul, President and Chief Executive Officer of Hanover Direct, Inc. "We look forward to extending our core fulfillment competencies in the consumer market into the business-to-business space," added Frank DiMaria, President of Keystone Internet Services. Fred Reffsin, Camdens CEO, stated; "Keystone’s expertise in handling high end merchandise as well as their ability to provide the necessary high-touch services for our customers made them the logical choice as our fulfillment partner. In addition, they will provide our business additional flexibility, scalability, reliability and service." Keystone provides full service solutions to both online and offline organizations. On the 'front-end' Keystone delivers logistical services required by e-commerce companies such as telemarketing, order processing, credit card transaction processing, customer database management and systems programming and interface support. On the 'back-end' it offers a comprehensive range of services including fulfillment, order management, inventory management, and facility management. Through its association with the Hanover Direct portfolio of catalogs and associated web sites, as well as a growing roster of third-party clients, Keystone has obtained expertise in a broad range of product categories such as home fashions, home improvements, men’s and women’s apparel, and gifts. In addition to Camdens, its customer list includes: eZiba.com, Oxygen Media, Fogdog Sports, The National Geographic Society, United Retail Group, Mercata.com, KBkids.com and The Dress Barn, Inc.
About Hanover Direct, Inc.
About Camdens, Inc. Camdens launched its service in September 1999. The company is headquartered in White Plains, NY.
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Hanover Direct, Inc.
AGG International, Public Relations
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